Privacy Policy

The Privacy Policy for Auto Reply in WhatsApp.

Your privacy is important to us. This Privacy Policy outlines how we handle your information when you use our apps, websites, and related services.

Message Privacy

Your messages will always remain private. By default, Auto Reply in WhatsApp processes messages locally on your device.

Our Commitment to Privacy

Our passion is developing Android apps that satisfy our users. We respect the privacy concerns of all users of our apps, websites, and related services. We do not target our apps, websites, and related services to users under the age of 12. By using our apps, websites, and related services, you agree to this Privacy Policy and consent to the processing, collection, use, and disclosure of your information as outlined in this policy. If you do not agree with this Privacy Policy, please do not use our apps, websites, and related services.

Data Collection

We may collect 'non-personal data,' which does not identify you directly but may be aggregated with other data to help improve our services. This data collection is always in accordance with this Privacy Policy.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • phone numbers
  • emil address

Sensitive Information. We do not process sensitive information.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's contacts, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

2. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

If you are located in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you. We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations

Policy Regarding Children

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our services. If you are under 13, please do not send any information about yourself to us. If you believe we might have any information from or about a child under 13, please contact us. By using our services, you represent that you are at least 13 years old. If you are between 13 and 17, you represent that your legal guardian has reviewed and agreed to your use of our services. Our apps, websites, and related services are designed for people at least 13 years of age.

Personal Information

'Personal Information' is information or an opinion that identifies you as an individual. If you contact us directly, we may keep a copy of that correspondence and the email address or phone number you provided. Refer to the privacy policies of our third-party partners for more details on data collection and usage.

Sensitive Information

We will not attempt to obtain or record any sensitive information, as defined by the Malaysia Personal Data Protection Act (2010), which includes information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, and more.

Disclosure of Personal Information

We will not sell, trade, rent, or disclose any of your personal information without your prior consent, except as required by law. We may share aggregated demographic information that is not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purpose of advertising within our apps.

Security of Personal Information

Your personal information is stored offsite in a manner that reasonably protects it from misuse, loss, unauthorized access, modification, or disclosure. We do not guarantee the privacy policies of authorized third parties, and you access those sites at your own risk.

Interest-Based Advertising

When you use our apps, third parties may collect data about your mobile device and how you use our apps to serve ads on other apps or websites tailored to your interests. Data collected may include IP addresses, device identifiers, locations, usage patterns, and more. For more information, see Google's ads policy: Google Ads. You can opt-out of interest-based advertising. For instructions on how to opt-out in Android OS, visit this link.

Third-Party Partners

We use APIs from third parties in our websites and apps. Our third-party partners and their privacy policies include:

App Permissions

Not all of the following permissions are required by each of our apps. Please refer to Google Play to check which ones are required.

  • Internet access: Required to serve ads, online content, and connect to third-party services.
  • Contact permission: Allows you to easily select and add contacts within the app (no data will be collected).
  • Notification access: Reads notifications to reply to them (no data will be collected). Optionally, you can send and process messages with your web server, Dialogflow, or Tasker. Refer to their privacy policies for more information.

Policy Updates

This policy may change from time to time. We will always keep it up to date so that you know what information we collect, how we use it, and when we may disclose it.

Complaints

If you have any complaints about a breach of this Privacy Policy, please contact us at hester@replyhero.io.

Contact Information

If you have any questions about this Privacy Policy, please contact us at hester@replyhero.io.

Privacy policy last updated June 13, 2024.